Transparency
Every device has a record. You can read it.
From the moment a label is issued to the day a child receives the device, each step is logged on the Reboot Nepal platform. Here is what is recorded, who can see it, and what we keep private on purpose.
The life of a record
Nine statuses, in order, with a timestamp on each
A device record is created when the label is. It moves through these statuses and never skips one. If a device is lost or fails testing, that is recorded too.
- 1Label issued
- 2In transit to warehouse
- 3Received
- 4Tested and graded
- 5Wiped and prepared
- 6Assigned to a batch
- 7Shipped to Nepal
- 8Received by partner
- 9Placed with a child
Who sees what
Different views of the same record
Everyone looks at the same data. What changes is how much of it each role can see and change.
Donors
See every status change for each device you sent, the batch it travelled in, the partner that received it, and when it was placed. Download your acknowledgement letter.
Partners in Nepal
See batches assigned to them and confirm each device on arrival. Record placements. Their public profile shows what they have received and confirmed.
Reboot Nepal team
Run the warehouse: scan devices in, record test results and grades, build batches and shipping manifests. Every action is logged with who did it and when.
Anyone
See totals, batch shipments, partner organisations and how long each stage is taking, without an account.
What we keep private
Transparent about devices, careful about people
Openness is for the programme, not for the children in it.
- No names, photos or exact locations of children are ever published. Placements are recorded at the level of a partner and a school or community.
- Donor names are not shown publicly unless a donor chooses to be listed.
- Partner staff contact details stay between the partner and us.
- Nothing is published that could put a partner, a school or a child at risk.
The details
The promises the platform is built to keep
And how you can check each one.
What we record, and who sees it
- Public (anyone with a tracking code): the donation status timeline, number and type of devices, batch code, destination partner, and an approved placement summary (alias, age band, programme, district). Never the donor's name unless they opt in, and then only first name and last initial. Never an address, serial number or grade.
- Donor (signed in): everything above plus labels, UPS tracking numbers, per-device serials, grades, test results, wipe method and date, and the full event log with who did what.
- Partner organisation (signed in): the devices shipped to them (asset tag, specs, grade) and their own placements. Partners never see who donated a device.
- Administrators: everything, with every change attributed to a named staff account in the activity log.
Data on your device
- We assume every device arrives with personal data on it and treat it accordingly. Storage is erased to NIST SP 800-88 using a software purge, or the drive is replaced or physically destroyed when it cannot be erased.
- The wipe method, date and the staff member who recorded it are stored on the device record and visible to you.
- A device cannot be marked ready for Nepal until the wipe is recorded. The platform enforces this; it is not a checklist item somebody can skip.
- Before shipping, please sign out of Apple, Google or Microsoft accounts. Activation-locked devices cannot be reused and are recycled.
What happens to devices we cannot use
- Every device that fails testing is marked retired with a reason: recycled, used for parts, damaged, lost in transit, returned to the donor, or end of life.
- That reason shows on the donor's tracking page. Nothing is quietly dropped.
- Parts from retired devices are used to repair others. What remains goes to a certified electronics recycler.
Children's privacy
- Partners record an alias or initials, an age band, a grade, a programme type and a district. They are told not to record full names, birthdays or exact schools.
- Nothing about a placement is public until an administrator approves it. Photos additionally require a signed guardian consent form on file.
- A published story can be withdrawn at any time by the partner or an administrator.
How the numbers are produced
- Every figure on this site is computed live from the platform's database and refreshed at least every five minutes. There is no hand-edited statistics page.
- Right now: 2 devices donated, 1 shipped to Nepal, 1 with children, 1 retired, 1 batches, 1 partner organisations. UPS shipping paid on donors' behalf: $0.00.
- Every status change is a row in an append-only event log with an actor and a timestamp. Donors see the entries that concern their donation; administrators see all of them.
Your account and your data
- You sign in with a one-time code sent to your email. We never store a password. Codes and session tokens are stored hashed.
- We keep your name, email, phone and shipping address to issue labels and send updates. We do not sell or share them.
- To delete your account, email donations@a5it.com. We anonymise your personal details and keep the device history, which is the public record of what happened to the hardware.
Check for yourself
Do not take our word for it
The point of building the platform was that you should not have to trust a website. Look at the record instead.
Send a device and watch it go.
The first entry in the record is your label request. The last is a partner confirming it reached a child.