Donate a device
Give a laptop a second life.
Request a free prepaid label, pack the device with its charger, drop it off. We handle everything else and show you each step.
Included, at no cost
- Prepaid shipping label by email
- Full data erasure at our warehouse
- Updates until it reaches a child
- An acknowledgement letter for your records
What we accept
Laptops, Chromebooks, tablets and chargers
Our partners in Nepal need devices that a student can carry, open and learn on. When in doubt, ask; a quick email saves a wasted shipment.
Yes, please
Laptops
Windows, Mac or Linux. Roughly ten years old or newer, and able to power on.
Chromebooks
Any model that still receives updates, or that can be re-imaged.
Tablets and iPads
With a working screen. Please remove any Activation Lock first.
Chargers and power adapters
Especially the charger that belongs to the device you are sending.
Working accessories
Mice, keyboards, webcams and wired headphones, in the same box as a device.
Ask us first
Devices that do not power on
Often still useful for parts. Tell us the model and we will say yes or no.
Cracked or damaged screens
Some models are worth repairing, others are not.
Smartphones
Accepted from time to time, depending on what our partners currently need.
Ten or more devices
We can send a stack of labels or arrange a pickup. See bulk donations below.
Not right now
Desktop towers and monitors
Too heavy and fragile to ship this way.
Printers, scanners and TVs
Loose, damaged or swollen batteries
These cannot be posted safely.
Before you ship
Six things to do before the box is taped
Ten minutes now saves a device from arriving locked or without a charger.
- 1
Back up anything you want to keep
Once the device reaches us it is erased completely. Copy photos and documents somewhere safe first.
- 2
Sign out of your accounts
Sign out of iCloud, Google and Microsoft accounts. On Macs, iPads and iPhones, turn off Find My so that Activation Lock is removed. A locked device cannot be reused.
- 3
Take out SIM and memory cards
Check the card slots. We cannot return anything left inside.
- 4
You do not have to wipe it yourself
We erase every drive before doing anything else. If you would rather wipe it first, that is welcome too.
- 5
Include the charger
A laptop without its charger is much harder to place. Coil the cable and put it in the same box.
- 6
Pack it snugly
Wrap the device in bubble wrap, a towel or clothing. Use a box a little bigger than the device and fill any gaps. Tape the label flat on top.
Your data
Your data is gone before anything else happens
Erasing the drive is the first thing that happens to a device after it is scanned in, before it is tested or even opened for repair.
- Every storage drive is fully erased, then a fresh operating system is installed.
- Drives that cannot be erased are removed and physically destroyed.
- Nobody opens or browses your files at any stage.
- You are welcome to wipe the device yourself first, but it is not required.
- What you must do: sign out of your accounts and turn off Find My or Activation Lock, or the device cannot be reused.
Bulk and corporate donations
Ten devices or a thousand
Companies refreshing hardware, schools retiring a fleet and community groups running a drive are the fastest way to fill a batch. We make it easy.
Companies
Schools and universities
Community drives
Tell us roughly how many and where
For ten or more devices we send a stack of labels or arrange a pickup.
One device is enough to start.
Request a label, pack it with the charger, and you will hear from us the day it arrives.