Contact
We answer email.
One address reaches the whole team. Tell us which of the things below you are writing about and the right person will reply.
Warehouse
Crystal Lake, IL
The full address is printed on your prepaid label. We cannot accept walk-in drop-offs without an appointment, so please email first if you are nearby.
What are you writing about?
Pick the closest one
Donating a device
You do not need to contact us to donate. Request a label on the platform and updates arrive in your account. Email if a device is unusual or you cannot print a label.
Request a labelBulk donations and drives
Ten devices or more, a hardware refresh, or a collection drive. Tell us roughly how many and where they are.
Email about a bulk donationPartnering in Nepal
Your organisation works with children or schools in Nepal and could place devices. Apply on the platform, or email if you would rather talk first.
Apply to partnerVolunteering
Testing, wiping and packing devices at the warehouse, or helping run a drive where you live.
Email about volunteeringPress and everything else
Questions about the programme, the platform, or how to write about us.
Email the teamAccount and tracking questions
Anything about a specific device or your account is quickest through the platform, where we can see the same record you do.
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